SHIPPING
Pre-order Items
Pre order items will be shipped on indicated dates.
Note: If you ordered multiple swimsuits including pre-order items at a time, we DON'T ship them separately. All your items will be shipped on the date that pre-order swimsuits are ready.
Please make sure you place separate orders from pre-order items if you need other items shipped first.
Processing time
The processing time will be 1-3 business days.
If you have any special request, please leave us a note when you check out (need to receive it before which day, etc.) Or please send us emails if you need to rush the order.
We will send an email with tracking number once your order is shipped. The tracking information will be updated within 1-2 business days after we ship your order.
Please review your shipping address before you submit your order. Buyers are responsible for the shipping cost and return handling fee if wrong address provided.
If you do not receive one, please email customerservice@visualmood.com
Estimated shipping time
Canada: 1-7 business days
United States: 3-7 business days
Other Countries: 10-15 business days
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
Import customs and taxes